1. Choose the right product type
Each listing clearly explains whether the offer is direct access, a top up, a premium account, an account transfer, or a digital service.
- Email only for some direct top ups
- Email + password for some manual fulfilment flows
- Order tracking available after checkout
2. Pay and track the order
Payments run through Stripe. Once confirmed, the order gets a reference and live tracking from the confirmation email or your account.
- Secure payment
- Centralized order tracking
- Built-in seller messaging
3. Delivery and confirmation
When access is delivered or the service is completed, you can confirm receipt. If you do nothing, some orders auto-confirm after the configured delay.
- Clear statuses: paid, preparing, delivered, confirmed
- Timeline visible on the order page
- Support available in FR and EN
4. If you need help
You can contact the seller before or after purchase from messaging. If an issue appears, support keeps a full record of the conversation and attachments.